Terms of Service
Last updated: January 2025
Agreement to Terms
By accessing or using the Aséa website and services, you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our services.
Description of Service
Aséa is an e-commerce platform selling premium fragrances inspired by luxury perfumes. We provide online retail services, customer support, and related services through our website.
Account Terms
- You must be at least 18 years old to create an account
- You are responsible for maintaining the security of your account
- You must provide accurate and complete information
- You are responsible for all activities that occur under your account
- We reserve the right to terminate accounts that violate these terms
Product Information & Ordering
- We strive to display product information accurately, but cannot guarantee complete accuracy
- Prices are subject to change without notice
- We reserve the right to limit quantities and refuse orders
- Order confirmation does not guarantee product availability
- We may cancel orders due to pricing errors, product unavailability, or fraud concerns
Payment Terms
- Payment is required at the time of purchase
- We accept major credit cards, debit cards, and digital payments
- All transactions are processed in Indian Rupees (INR)
- You authorize us to charge your payment method for all purchases
- Additional fees may apply for certain payment methods
Shipping & Delivery
- Delivery times are estimates and not guaranteed
- Risk of loss passes to you upon delivery
- You are responsible for providing accurate shipping information
- Additional charges may apply for expedited shipping
- We are not responsible for delivery delays beyond our control
Returns & Refunds
Please refer to our separate Returns & Refunds Policy for detailed information about returns, exchanges, and refunds.
- Returns must be initiated within 14 days of delivery
- Products must be in original, unused condition
- Custom or personalized items may not be returnable
- Return shipping costs may apply
Intellectual Property
- All website content, including text, images, and designs, is owned by Aséa
- Our fragrances are inspired by existing perfumes but are original creations
- You may not reproduce, distribute, or create derivative works without permission
- Trademark and brand names are used for identification purposes only
Prohibited Uses
You may not use our services to:
- Violate any laws or regulations
- Infringe on intellectual property rights
- Transmit harmful or malicious content
- Attempt to gain unauthorized access to our systems
- Use automated systems to access our website
- Engage in fraudulent activities
Disclaimers
- Our services are provided "as is" without warranties
- We do not guarantee uninterrupted or error-free service
- Fragrance perception is subjective and may vary by individual
- We are not responsible for allergic reactions or skin sensitivities
- Always perform a patch test before full use
Limitation of Liability
To the maximum extent permitted by law, Aséa shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services. Our total liability shall not exceed the amount paid for the specific product or service.
Governing Law
These Terms are governed by the laws of India. Any disputes shall be resolved in the courts of [Your City/State], India.
Changes to Terms
We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services constitutes acceptance of the updated Terms.
Contact Information
For questions about these Terms of Service, please contact us:
Email: legal@asea.in
Address: [Your Business Address]
Phone: [Your Contact Number]